Sales Support Specialist (m/f/d) – Low voltage / 2 years limited
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Your role and responsibilities
- You monitor the status of orders.
- You will ensure that customer and colleague concerns are resolved and provide support when escalation is necessary.
- You ensure a positive customer experience, keep customers informed and resolve ambiguities.
- You monitor the entire process and trends relating to inquiries and identify potential for improvement.
- You take care of data maintenance and create relevant evaluations for sales.
Qualifications for the role
- Professional experience or training in a sales-related or technical field
- Basic knowledge and experience in customer service
- A team-oriented, solution-oriented way of working as well as very good written and oral communication skills in German
- English language skills are an advantage
Benefits
More about us
ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented induction programme, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area. Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realising your career goals with targeted training measures. At ABB you will find an attractive working environment in all phases of life - including mobility services such as bicycle leasing, policies for sabbaticals and home office, the ABB children's vacation camp and taking care of family members. Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference. ABB AG Your contact is: ABB PersonalDirekt +49 (0) 621 381 3500 ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate
